Return Policy
We always aim to send the best size for your build, but sometimes a swap is needed.
- Contact us within 7 days of delivery to request a Return Authorization (RA) number.
- Items must be in new, unworn, unwashed condition with all tags attached.
Need an exchange? We’re happy to help! With a complimentary remote fitting consultation, we'll guide you on sizing. If you provide us with the requested measurements and images, we’ll cover the shipping both ways on your first exchange!
- Additional shipping costs are the responsibility of the customer.
Returns
- Store credit will be issued for all eligible returns.
- Refunds, if requested instead of store credit, will incur a 7% restocking fee.
- Shipping charges are non-refundable.
- Complimentary shipping will be rescinded if the total value of items kept falls below the free shipping threshold.
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Unauthorized or overdue returns may incur a 25% restocking fee.
Important Notes
- Sale and discounted items are final sale and not eligible for return or exchange.
- Special orders must be prepaid and are non-returnable, non-refundable, and not eligible for discounts or shipping credits.
- If your order included a gift with purchase, that item must be returned or the retail value will be deducted from your refund or credit.
Questions?
We’re happy to help. Call us at 386-454-0994 or email lionslair@llswim.com to request a Return Authorization number.