Return Policy
We always aim to send the best size for your build, but sometimes a swap is needed.
- Contact us within 7 days of delivery to request a Return Authorization (RA) number.
- Items must be in new, unworn, unwashed condition with all tags attached.
Need an exchange? We’re happy to help! With a complimentary remote fitting consultation, we'll guide you on sizing. If you provide us with the requested measurements and images, we’ll cover the shipping both ways on your first exchange for domestic orders!
- Additional shipping costs are the responsibility of the customer.
Returns
- Store credit will be issued for all eligible returns.
- Refunds, if requested instead of store credit, will incur a 7% restocking fee.
- Shipping charges are non-refundable.
- Complimentary shipping will be rescinded if the total value of items kept falls below the free shipping threshold.
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Unauthorized or overdue returns may incur a 25% restocking fee.
Important Notes
- Sale and discounted items are final sale and not eligible for return or exchange.
- Special orders must be prepaid and are non-returnable, non-refundable, and not eligible for discounts or shipping credits.
- If your order included a gift with purchase, that item must be returned or the retail value will be deducted from your refund or credit.
Questions?
We’re happy to help. Call us at 386-454-0994 or email lionslair@llswim.com to request a Return Authorization number.